Wireless Providers

Deployment of Service

The Enhanced 911 system has deployed Phase II service at all of its PSAPs. Any wireless service provider planning to deploy wireless service in Vermont will receive a letter of request for Phase II service.

Once deployment has been confirmed, wireless service providers are required to enter into a Memorandum of Agreement with the Vermont Enhanced 911 Board.

Wireless Service Providers are required to provide Enhanced 911 Service in accordance with Federal Communications Commission (FCC) 94-102 and in accordance with NENA deployment and maintenance standards.

Database Error and Resolution Reporting

ALI Discrepancies and Records Not Found will be sent by the Enhanced 911 Board's Database Management Service Provider, Consolidated Communications (formerly Fairpoint), to the wireless service provider or its designee. Wireless service providers are responsible for responding with a determined root cause and resolution to the ALI Discrepancy or Record not Found.

Questions

For questions about any of Vermont’s requirements of wireless service providers contact the Vermont Enhanced 911 Board.

Contact Information

Enhanced 911 Board
100 State Street
Montpelier, VT 05620-6501
(802) 828-4911
Fax - (802) 828-4109
TTY - (802) 828-5779
Toll Free - 1-800-342-4911 (VT only)
Email the Board

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