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Vermont's 9-1-1 System

Public Safety Answering Point (PSAP) MapThe Vermont Enhanced 9-1-1 Board is one of the first to implement a next generation statewide 9-1-1 system that delivers 9-1-1 calls from the Public Switched Telephone Network (PSTN) to a Public Safety Answering Point (PSAP) using Voice Over Internet Protocol (VoIP) over its Emergency Services Network (ESINet).

Currently the State of Vermont 9-1-1 System consists of six diverse locations collectively serving as one statewide 9-1-1 system. 9-1-1 calls are initially routed to one of these answering points based on the originating caller's location. The map below depicts the PSAP's coverage areas.


Contact Information

Enhanced 9-1-1 Board
100 State Street
Montpelier, VT 05620-6501
(802) 828-4911
Fax - (802) 828-4109
TTY - (802) 828-5779
Toll Free - 1-800-342-4911 (VT only)
Email the Board